Custom Stack
$10,500+ / month · Custom setup
Studio and scale-stage engagements. Custom integrations, frontier AI consulting, security and compliance audit, operational legal guidance (not legal advice), 12-month strategy planning, a named executive liaison, and quarterly board-ready reporting.
What ships every week at this tier
- Custom skill mix scoped to the operating model (typically eight or more skills)
- Named liaison and a documented charter for each operator in scope
- Board-ready reporting cadence agreed at engagement start
- Security review, DPA, MSA, and vendor questionnaire handling inside the engagement
- Quarterly business review with founder, advisors, and any board members
- Audit trail at the engagement level with retention terms set in the agreement
The named operators on a Custom Stack engagement
Each profile names the operator's charter and a short list of what they ship. The same operator runs the function across the engagement so context compounds week over week.
Marketing operator
Marketing and growth
Publish on a weekly cadence, keep the cost per acquired customer trending the right direction, make every asset on-brand and measurable.
Ships
- Weekly long-form article
- Two short-form social posts
- One channel asset (email, landing page, or sales one-pager)
Sales operator
Sales operations and pipeline
Build pipeline every week. Keep the next call always on the calendar.
Ships
- Outbound sequence builds and rebuilds
- Weekly pipeline review with stage-by-stage commentary
- Lead-scoring model tuned to the customer's ICP
Customer Intelligence operator
Revenue intelligence and account health
Nobody slips through. Every customer has a current health read, a current next-best-action, and a current owner.
Ships
- Weekly health snapshot for every active account
- Expansion-opportunity list with rationale
- Churn-risk early-warning alerts
Front-Line operator
Voice, chat, messaging, and reviews
Answer the question, capture the lead, log the conversation. Bilingual in English and Spanish.
Ships
- Voice receptionist with bilingual coverage and call logging
- Web chat staffed with on-brand replies
- WhatsApp and SMS handlers wired to the CRM
Ops operator
Workflow automation and integrations
Every handoff has a step, every step has an owner, every owner has a clock. If a workflow can be automated cleanly, it is.
Ships
- Workflow automations connecting the customer's existing stack
- Runbooks for every recurring task
- SLA dashboard with weekly review
Finance operator
Budget tracking and financial dashboards
Report real cost per acquired customer, real payback, real margin. Surface variance before it turns into a surprise.
Ships
- Monthly budget tracker with variance commentary
- Unit-economics dashboard (cost per acquired customer, payback, margin)
- Channel ROI reporting
Research operator
Competitive intelligence and prospect research
No move ships without a brief. Every prospect call gets prep.
Ships
- Quarterly competitive landscape brief
- Prospect research dossier ahead of every sales call
- Monthly market-trend digest
Strategy operator
Quarterly board-ready strategy
Customer leaves every quarter with a written plan: what we are doing, what we are not, and why. Defensible to a board.
Ships
- Quarterly written strategy memo, board-ready
- Positioning and messaging refresh
- Annual roadmap with quarterly checkpoints
Compliance operator
Security audits and compliance addenda
No key leaks. No public ports.
Ships
- Annual security audit with remediation plan
- PII data-flow map and handling policy
- Compliance addenda for procurement
Legal operator
Operational guidance, not legal advice
Surface the question early, draft the scaffold, route to counsel. PQV provides operational guidance, not legal advice.
Ships
- Contract scaffolds for the customer's attorney to finalize
- Policy library with stamped review dates
- Process maps that translate legal asks into operator steps
What we have shipped at this tier
Sample artifact categories from real engagements. Walkthroughs available at engagement start, under NDA where appropriate.
- Content Ops proof artifactOn request
- SEO Ops proof artifactOn request
- Sales Pipeline proof artifactOn request
- Finance Ops proof artifactOn request
- PWA card proof artifactOn request
Is this the right tier for you?
Best for scale-stage agencies, multi-location operators, and companies needing the full executive bench.
Brief the team once. Ship every week.
Tell us the outcome you want to move: traffic, pipeline, brand, or all three. A named operator owns the ticket end to end. Every output passes a human review pass before it leaves the building, and you see it before the week is out.